doc-spreadsheet doc-text doc-image doc-video doc-slideshow doc-pdf

FAQs

Please check the categories below or search here:

Search

Public FAQs

ATTENDING A COURSE

HOW DO I REQUEST SPECIAL REQUIREMENTS
I HAVE LOST MY COURSE INFORMATION
I HAVE LOST MY CORRESPONDENCE
I WANT TO CHANGE MY COURSE DATE OR TIME
I HAVE LOST MY DRIVING LICENCE. WHAT CAN I DO?
I'VE MISSED MY COURSE. WHAT DO I DO?
WHAT DO I WEAR FOR A COURSE - IS THERE A DRESS CODE?
STANDARDS OF CONDUCT
DO COURSES RUN AT THE WEEKEND OR IN THE EVENINGS?
CAN I PRODUCE A PHOTOGRAPH OF MY DRIVING LICENCE ON MY IPAD OR MOBILE PHONE FOR IDENTITY ON A COURSE
I ARRIVED LATE FOR MY COURSE AND REFUSED ENTRY. WHAT DO I DO NOW?
I CANNOT ATTEND MY COURSE. HOW DO I RE-BOOK?
WHAT CAN I DO TO PREPARE FOR THE COURSE?
CAN I HAVE A COURSE IF I HOLD A PROVISIONAL LICENCE?
I HAVEN'T GOT MY DRIVING LICENCE AND I NEED IT FOR A COURSE. WHAT DO I DO?
NDORS WEBSITE CONTACT FOR QUERIES & FEEDBACK
I NEED A TRANSLATOR OR INTERPRETER FOR MY COURSE. HOW DO I ARRANGE THIS?
DO I NEED TO BRING MY GLASSES/SPECTACLES TO A COURSE WITH AN ON ROAD ELEMENT?
IF I TAKE THE COURSE DO I STILL PAY A FINE AND HAVE POINTS ON MY LICENCE?
DO I HAVE TO TAKE A COURSE WHERE I COMMITTED THE OFFENCE?
IS THERE A PASS OR FAIL ON THESE COURSES?
CAN I TAKE MY MOBILE PHONE, TABLET OR iPAD INTO A COURSE?
I HAVE BEEN CAUGHT AGAIN FOR THE SAME OFFENCE BUT HAVEN'T YET ATTENDED MY COURSE FOR THE FIRST OFFENCE. WHAT WILL HAPPEN?
WHAT DO I NEED TO PROVIDE TO PROVE IDENTITY ON A COURSE?
CAN MY IDENTITY BE PROTECTED ON A COURSE?
WILL I BE FILMED OR HAVE MY PICTURE TAKEN ON THE COURSE?
HOW MANY STUDENTS WILL BE IN THE CAR FOR MY ON ROAD ELEMENT OF A COURSE?
I DONT HAVE A PHOTOCARD LICENCE. WHAT CAN I USE FOR PHOTO IDENTITY
DO NDORS COURSE PROVIDERS HAVE BREASTFEEDING FACILITIES FOR NURSING MOTHERS?
WHAT HAPPENS IF I CANNOT AFFORD TO PAY FOR THE COURSE ALL AT ONCE?
IS ATTENDANCE ON A NDORS COURSE A CONVICTION?
WILL THE COURSE ATTENDANCE AFFECT MY INSURANCE?
PROVIDING FEEDBACK TO UKROEd

BOOKING A COURSE

HOW DO I REQUEST SPECIAL REQUIREMENTS
I HAVE LOST MY COURSE INFORMATION
I HAVE LOST MY CORRESPONDENCE
I WANT TO CHANGE MY COURSE DATE OR TIME
I NEED TO RE-BOOK MY COURSE
I HAVE LOST MY DRIVING LICENCE. WHAT CAN I DO?
I'VE MISSED MY COURSE. WHAT DO I DO?
DO COURSES RUN AT THE WEEKEND OR IN THE EVENINGS?
HOW MUCH DOES A COURSE COST?
I HAVE MISSED MY DEADLINE TO BOOK A COURSE. WHAT DO I DO NOW?
I ARRIVED LATE FOR MY COURSE AND REFUSED ENTRY. WHAT DO I DO NOW?
I CANNOT ATTEND MY COURSE. HOW DO I RE-BOOK?
WHAT CAN I DO TO PREPARE FOR THE COURSE?
CAN I HAVE A COURSE IF I HOLD A PROVISIONAL LICENCE?
WHAT METHODS OF PAYMENT CAN I MAKE FOR THE COURSE AND WHEN DO I NEED TO PAY?
I HAVEN'T GOT MY DRIVING LICENCE AND I NEED IT FOR A COURSE. WHAT DO I DO?
I NEED A TRANSLATOR OR INTERPRETER FOR MY COURSE. HOW DO I ARRANGE THIS?
WHERE CAN I FIND DETAILS OF COURSE PROVIDERS & THE COST OF COURSES?
MY DRIVER NUMBER ISN'T RECOGNISED, WHAT CAN I DO?
YOUR WEBSITE WILL NOT TAKE MY DETAILS OR MY DRIVING LICENCE NUMBER
CAN I HAVE A MOTORWAY AWARENESS COURSE IF I HAVE ATTENDED A SPEED AWARENESS COURSE?
CAN I PAY FOR MY COURSE BY INSTALLMENTS?
CAN A PERSON ATTEND MORE THAN ONE COURSE IN THREE YEARS?
I HAVE BOOKED A COURSE BUT NOT RECEIVED ANY CONFIRMATION. WHAT DO I DO?
WHAT HAPPENS IF I CANNOT AFFORD TO PAY FOR THE COURSE ALL AT ONCE?
HOW DO I BOOK A COURSE?
I HAVE SENT OFF FOR A REPLACEMENT LICENCE SO DON'T HAVE MY LICENCE NUMBER. HOW CAN I BOOK A COURSE

CONTACT US

WHERE DO I SEND MEDIA ENQUIRIES
WHEN YOU WILL NEED TO CONTACT THE POLICE
HOW TO CONTACT A COURSE PROVIDER
NDORS WEBSITE CONTACT FOR QUERIES & FEEDBACK

DATA & INFORMATION MANAGEMENT

HOW IS INFORMATION PASSED TO NDORS
WHEN DID I LAST ATTEND A COURSE?
YOUR WEBSITE WILL NOT TAKE MY DETAILS OR MY DRIVING LICENCE NUMBER
IS THE COURSE BOOKING WEBSITE SECURE?

DRIVING LICENCES

CAN I PRODUCE A PHOTOGRAPH OF MY DRIVING LICENCE ON MY IPAD OR MOBILE PHONE FOR IDENTITY ON A COURSE
CAN I HAVE A COURSE IF I HOLD A PROVISIONAL LICENCE?
I HAVEN'T GOT MY DRIVING LICENCE AND I NEED IT FOR A COURSE. WHAT DO I DO?
DO I NEED TO BRING MY GLASSES/SPECTACLES TO A COURSE WITH AN ON ROAD ELEMENT?
MY DRIVER NUMBER ISN'T RECOGNISED, WHAT CAN I DO?
MY DRIVING LICENCE WAS ISSUED OUTSIDE GB, CAN I STILL HAVE A COURSE?
WHAT DO I NEED TO PROVIDE TO PROVE IDENTITY ON A COURSE?
YOUR WEBSITE WILL NOT TAKE MY DETAILS OR MY DRIVING LICENCE NUMBER
I HAVE SENT OFF FOR A REPLACEMENT LICENCE SO DON'T HAVE MY LICENCE NUMBER. HOW CAN I BOOK A COURSE

FEEDBACK

MAKING A COMPLAINT
PROVIDING FEEDBACK TO UKROEd

GENERAL QUESTIONS ASKED ABOUT COURSES

HOW DO I REQUEST SPECIAL REQUIREMENTS
HOW DO I BECOME A TRAINER
WHAT IS THE COST OF THE WDU COURSE
WHAT IS THE COST OF THE WHAT'S DRIVING US COURSE
WHAT IS THE COST OF THE SEATBELT COURSE
WHAT IS THE COST OF THE CYCLING COURSE
WHAT IS THE COST OF THE SAFE AND CONSIDERATE DRIVING COURSE
WHAT IS THE COST OF A RiDE COURSE
WHAT IS THE COST OF A MOTORWAY AWARENESS COURSE
WHAT IS THE COST OF A SPEED AWARENESS COURSE
I HAVE LOST MY COURSE INFORMATION
I HAVE LOST MY CORRESPONDENCE
I WANT TO CHANGE MY COURSE DATE OR TIME
I NEED TO RE-BOOK MY COURSE
I HAVE LOST MY DRIVING LICENCE. WHAT CAN I DO?
I'VE MISSED MY COURSE. WHAT DO I DO?
WHAT DO I WEAR FOR A COURSE - IS THERE A DRESS CODE?
STANDARDS OF CONDUCT
DO COURSES RUN AT THE WEEKEND OR IN THE EVENINGS?
HOW MUCH DOES A COURSE COST?
I HAVE MISSED MY DEADLINE TO BOOK A COURSE. WHAT DO I DO NOW?
HOW LONG DO THE COURSES LAST?
I ARRIVED LATE FOR MY COURSE AND REFUSED ENTRY. WHAT DO I DO NOW?
I CANNOT ATTEND MY COURSE. HOW DO I RE-BOOK?
WHY IS IT 3 YEARS BEFORE I CAN ATTEND ANOTHER COURSE?
WHAT CAN I DO TO PREPARE FOR THE COURSE?
WHAT METHODS OF PAYMENT CAN I MAKE FOR THE COURSE AND WHEN DO I NEED TO PAY?
I HAVEN'T GOT MY DRIVING LICENCE AND I NEED IT FOR A COURSE. WHAT DO I DO?
I DON'T WANT A COURSE. WHAT SHOULD I DO?
NDORS WEBSITE CONTACT FOR QUERIES & FEEDBACK
WHEN DID I LAST ATTEND A COURSE?
I NEED A TRANSLATOR OR INTERPRETER FOR MY COURSE. HOW DO I ARRANGE THIS?
DO I NEED TO BRING MY GLASSES/SPECTACLES TO A COURSE WITH AN ON ROAD ELEMENT?
WHERE CAN I FIND DETAILS OF COURSE PROVIDERS & THE COST OF COURSES?
IF I TAKE THE COURSE DO I STILL PAY A FINE AND HAVE POINTS ON MY LICENCE?
MY DRIVER NUMBER ISN'T RECOGNISED, WHAT CAN I DO?
DO I HAVE TO TAKE A COURSE WHERE I COMMITTED THE OFFENCE?
MY DRIVING LICENCE WAS ISSUED OUTSIDE GB, CAN I STILL HAVE A COURSE?
IS THERE A PASS OR FAIL ON THESE COURSES?
CAN I TAKE MY MOBILE PHONE, TABLET OR iPAD INTO A COURSE?
I HAVE BEEN CAUGHT AGAIN FOR THE SAME OFFENCE BUT HAVEN'T YET ATTENDED MY COURSE FOR THE FIRST OFFENCE. WHAT WILL HAPPEN?
IF I DONT TAKE A COURSE I HAVE BEEN OFFERED AM I STILL ABLE TO TAKE ONE IN THE FUTURE?
WHAT DO I NEED TO PROVIDE TO PROVE IDENTITY ON A COURSE?
WHY ARE THE MAJORITY OF COURSES HELD IN A CLASSROOM AND NOT ON-LINE?
CAN I HAVE A MOTORWAY AWARENESS COURSE IF I HAVE ATTENDED A SPEED AWARENESS COURSE?
CAN I PAY FOR MY COURSE BY INSTALLMENTS?
CAN MY IDENTITY BE PROTECTED ON A COURSE?
WILL I BE FILMED OR HAVE MY PICTURE TAKEN ON THE COURSE?
I AM INTERESTED IN BECOMING A TRAINER. HOW DO I DO THIS?
CAN A PERSON ATTEND MORE THAN ONE COURSE IN THREE YEARS?
WHEN DOES THE DATE START FOR THE 3 YEAR RULE?
I HAVE BOOKED A COURSE BUT NOT RECEIVED ANY CONFIRMATION. WHAT DO I DO?
DO NDORS COURSE PROVIDERS HAVE BREASTFEEDING FACILITIES FOR NURSING MOTHERS?
WHAT HAPPENS IF I CANNOT AFFORD TO PAY FOR THE COURSE ALL AT ONCE?
IF I AM SUPERVISING A LEARNER DRIVER WHO COMMITS AN OFFENCE WILL I BE OFFERED A COURSE
HOW DO I BOOK A COURSE?
I HAVE SENT OFF FOR A REPLACEMENT LICENCE SO DON'T HAVE MY LICENCE NUMBER. HOW CAN I BOOK A COURSE
IS ATTENDANCE ON A NDORS COURSE A CONVICTION?
WILL THE COURSE ATTENDANCE AFFECT MY INSURANCE?
CAN I TAKE A NDORS COURSE TO REDUCE MY CURRENT PENALTY POINTS?

INSURANCE

WILL THE COURSE ATTENDANCE AFFECT MY INSURANCE?

NDORS COURSES

HOW MUCH DOES A COURSE COST?
WHAT IS THE DIFFERENCE BETWEEN A COURSE PROVIDER AND A TRAINER?
HOW LONG DO THE COURSES LAST?
WHERE CAN I FIND DETAILS OF COURSE PROVIDERS & THE COST OF COURSES?
IF I TAKE THE COURSE DO I STILL PAY A FINE AND HAVE POINTS ON MY LICENCE?
WHY ARE THE MAJORITY OF COURSES HELD IN A CLASSROOM AND NOT ON-LINE?
CAN I HAVE A MOTORWAY AWARENESS COURSE IF I HAVE ATTENDED A SPEED AWARENESS COURSE?
HOW DO I BECOME AN INSTRUCTOR?
I HAVE A VENUE WHICH MAY BE SUITABLE FOR DELIVERING NDORS COURSES. WHO DO I CONTACT?
IS ATTENDANCE ON A NDORS COURSE A CONVICTION?

SPECIAL REQUIREMENTS

HOW DO I REQUEST SPECIAL REQUIREMENTS

THE SCHEME

WHY ARE THE MAJORITY OF COURSES HELD IN A CLASSROOM AND NOT ON-LINE?
WHEN DOES THE DATE START FOR THE 3 YEAR RULE?
IS ATTENDANCE ON A NDORS COURSE A CONVICTION?

YOUR IDENTIFICATION REQUIREMENTS FOR COURSES

CAN I PRODUCE A PHOTOGRAPH OF MY DRIVING LICENCE ON MY IPAD OR MOBILE PHONE FOR IDENTITY ON A COURSE
CAN I HAVE A COURSE IF I HOLD A PROVISIONAL LICENCE?
I HAVEN'T GOT MY DRIVING LICENCE AND I NEED IT FOR A COURSE. WHAT DO I DO?
NDORS WEBSITE CONTACT FOR QUERIES & FEEDBACK
DO I NEED TO BRING MY GLASSES/SPECTACLES TO A COURSE WITH AN ON ROAD ELEMENT?
MY DRIVER NUMBER ISN'T RECOGNISED, WHAT CAN I DO?
MY DRIVING LICENCE WAS ISSUED OUTSIDE GB, CAN I STILL HAVE A COURSE?
WHAT DO I NEED TO PROVIDE TO PROVE IDENTITY ON A COURSE?
YOUR WEBSITE WILL NOT TAKE MY DETAILS OR MY DRIVING LICENCE NUMBER
I DONT HAVE A PHOTOCARD LICENCE. WHAT CAN I USE FOR PHOTO IDENTITY
I HAVE SENT OFF FOR A REPLACEMENT LICENCE SO DON'T HAVE MY LICENCE NUMBER. HOW CAN I BOOK A COURSE
Translate ยป