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FAQs

HOW DO I REQUEST SPECIAL REQUIREMENTS

As an organisation UKROEd treats adherence to the Equality Act 2010 as a priority in how we ask our providers to deliver to the public on behalf of the UK Police Service.

UKROEd has robust guidance on this subject which has been compiled by specialist equality lawyers.

However, it is important to acknowledge you will be one of up to 24 people participating in the class.

Any special requirements must also take into consideration how to best accommodate a request in the interests of everyone on the course and should be arranged on a one-to-one basis prior to the course/when booking so that arrangements can be put in place by the Provider.

This includes, but not limited to, the following which could require private areas or technical facilities in the course room:

  • Prayer rooms
  • British Sign Language requirements – BSL
  • Disability
  • Hard of Hearing
  • Deaf
  • Breastfeeding (see further Q&A on this)
  • Carer/Interpreter required

It is also important to point out that all the course content has to be covered to complete the course.

If a person with special requirements absents him/herself from any part of the course  without permission it could constitute a failure to complete the course and may lead to the offence being placed back into the criminal justice process.

The NDORS scheme allows motorists who have committed a minor offence to have education with the aim of improving the driver or rider’s knowledge and behaviour whilst on the road.

A motorist has no automatic right to a course irrespective of how minor the offence is.  The course offer is at the discretion of the police.  The offer is made as an alternative to prosecution and the nature of the offer is explained within the terms and conditions which are provided before course attendance.

To access the course booking site and contact a course provider to discuss these issues please follow the instructions below.

Please go to https://offer.ndors.org.uk where you will be able to access your Course Offer details via:

  •  REGISTER: Entering the Reference Number & PIN from your Course Offer letter, or your Reference Number and entering your Driver Number in the PIN field instead of a PIN

OR

  • LOGIN: If you opted to create an account previously, and have validated your email address, you can login with your email address and password. You can also use the “Forgot your Password” function to set or re-set your password if you provided an email address during Registration.

Both methods will take you to your Dashboard:

  • Clicking on “Access My Courses” will allow you to search for a convenient Course Location or find your current booking. This will allow you to find details to contact the course provider where you need to change the date or time of your course where necessary or make further enquiries.
  • Clicking on  “Manage My Details” will allow you to view and update the details you provided during Registration – including your email address.

Did you find the answer your question in the FAQ section

If not, consider contacting us.


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