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I have been delayed and arrived late for my course. I am being refused entry. What can I do?

It is absolutely important that you attend the course in good time to take it, and no later than time specified within the correspondence sent to you by the course provider. The course provider will not allow entry once the course registration process has begun. If you are refused entry, you may be allowed to reschedule another course provided there is sufficient time left on your offer for you to attend and complete it. The course provider may charge you another course fee minus the cost recovery element which you have already paid for the course you missed.

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