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FAQs

I am trying to book a course for a course but when I put my driver number in it says it isn’t recognised. Can you please help me

If you are accessing the course offer portal https://offer.ndors.org.uk and your the driving licence number you have entered is not recognised you should follow the instructions as published on that screen.

“The Driver Number entered was not recognised. Please check the number and try again. If you continue to experience problems logging in, please contact the Police Force that has offered you the course using the contact details in your offer letter”

This is because the driving licence you use to access course offers has to match exactly the driving licence number you gave to the police when responding to their correspondence. If it doesn’t it will be rejected by the offer portal.

Police force contacts can be found by clicking this link: https://www.police.uk/forces/


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