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National Driver Offender Retraining Scheme (NDORS)

Important Coronavirus Update                                                                     20th May 2020

As a result of the unprecedented unfolding events, Chief Constable Bangham, the National Police Chiefs’ Council (NPCC) lead for Roads Policing believes that it is no longer appropriate nor proportionate for police forces to offer classroom based education courses, which brings members of the public together in one place, as an alternative to prosecution for motoring offences covered by NDORS. This position fully supports the Prime Ministers direction to close schools, nurseries, and other educational establishments and to reduce social contact with others.

We at UK Road Offender Education (UKROEd) who operate, manage, administer and develop the scheme on behalf of the Police Service, agree with this position and took the decision to suspend all classroom based courses for an initial period of 12 weeks, from 9am on Friday 20th March 2020.

This is the right thing to do to help protect individual’s health and reduce the risks associated with a wider spread of the virus.

We will now work with forces and course providers to establish options to deal with drivers who have already been offered a course.

UKROEd have been working hard in partnership with all stakeholders in the background and have recently approved a Digital Classroom option for the National Speed Awareness Course, National Motorway Awareness Course and What’s Driving Us Course to be able to cater for members of the public who already had a course booked. Some Police Forces and Course Providers are now taking steps to use this as an option and you will be contacted to explain what is going to happen next by the police force who issued you the offer or your course provider (if you booked a course).

You will hopefully understand that this is a massive undertaking and we would ask that you allow the Police and Course providers some time to work through everything. See below for further information.

If you have booked a course

UKROEd have worked with Course Providers to develop a Digital Classroom to allow you to complete your course online. You will be contacted by your Course Provider when you have been allocated to an online course.

If you have not booked a course

Please register your details on the system. Courses are available to book from 01 July 2020 onwards.

Courses may not be currently available in all areas of the country. We are working with Course Providers to increase the course availability nationally.

We are working with Police Forces to extend the booking period for all Course Offers to allow you enough time to book your course.

If your offer has been withdrawn

We are not informed as to why your course offer has been withdrawn. You will need to contact the Police to find out what is happening with your record. Phone lines are very busy and they are working with reduced staffing levels.

If the police have informed you that they will take no further action in relation to your offence, you will need to contact the Course Provider with whom you booked your course to request any refunds due.

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